Pre Orders & Deposits
Pre Orders & Deposits
If an item is available to purchase on Pre Order it will be given an estimated date of availability. The reason why this is only an estimate is because throughout the year we have been experiencing delays in shipping mainly due to a shortage of containers in China, congestion at UK ports and now a further delay due to the Suez blockage. If there are delays we will endeavour to keep you informed via email or text messages. Due to unprecedented demand we encourage you to only contact us via email on [email protected]Â
When your order arrives we will contact you and arrange delivery.
If you have opted to pay a deposit to secure your Pre Order you will receive an email requesting payment of your balance. All balances must be paid prior to delivery. All pre orders must be taken within 14 days from when we contact you.
Petan Weave
PETAN®  Properties
- 100% Recycled & recyclableÂ
- Durable finish.
- Weather-resistant
- Highly UV-resistant
- 5 Year Limited warranty (See below)
Petan® WarrantyÂ
The Petan® finish is warranted against peeling, blistering or cracking for a period of five (5) years if the product is used in normal weather conditions and provided the product has not been scratched, scuffed or abraded. Fading and discoloration due to exposure to sunlight or other natural elements and defects caused by the application of unsuitable oils, other fluids or chemicals are not covered under this limited warranty.
All Petan® items are individually hand-woven by specialist weavers. In rare cases small strands may become loose or stick out. Strands that become loose over time are not considered as a warranty claim, and, in most cases can be re-threaded and attached where necessary. Strands can also move in position
compared to the frame which is not considered as a defect.
Handwoven Synthetic Wicker for All Weathers
Petan® is our environmentally friendly, durable and weather resistant wicker which has a natural colour and feel. Petan® has been developed to provide the highest levels of performance for use in outdoor furniture. Petan® is made from raw polyethylene mixed with eco-friendly colour additives, making it 100% recyclable. Also, unlike other producers of synthetic wicker, LifestyleGarden® uses no harmful chemicals to make Petan®.
Our specially formulated blends give the Petan® fibre its unique look and extra strength and also produce a surface that is extremely comfortable to sit on while also being able to withstand heavy use. Petan® has excellent colour fastness and is also very flexible, meaning complex weaves can be achieved to create beautiful designs.
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Duraboard Table Tops
DuraBoard® Properties
- Durable finish.
- Weather-resistant
- Highly UV-resistant
- Environmentally friendly
- If the DuraBoard® surface becomes dirty, cleaning with soap and water is sufficient.
- 3 Year Limited warranty (See below)
DuraBoard® Warranty
The DuraBoard® finish is warranted against peeling, blistering and cracking for a period of 3 years, providing the product has not been scratched, scuffed, abraded or excess heat applied (for example from BBQ tongs placed on the table surface) . Over time there will be signs of weathering of the DuraBoard® following exposure to outside elements. Fading and discolouration due to constant exposure to sunlight or natural elements and defects caused by the application of unsuitable oils or other fluids or chemicals are not covered under this limited warranty. Please note that claims will not be considered due to damage, or negligence during the assembly process. All assembly videos are available online on the LifestyleGarden® channel and should be followed.Â
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Polyester Cushions
Polyester Cushion Properties
- Excellent colour fastness.
- Extremely durable.
- Easy to maintain.
- 2 Year Limited warranty (See below)
Please note that full cushions should be removed during periods of rain to avoid getting wet.
Cushion Warranty
All LifestyleGarden® fabrics come with a 2 year limited warranty. All fabrics used have excellent colour fastness and are
extremely durable. Fading and discoloration due to exposure to sunlight or other natural elements and defects caused by
the application of unsuitable oils, other fluids or chemicals are not covered under this limited warranty.
How to Care for Weather Resistant Rattan Garden Furniture
Understanding Your Supremo® Weave FurnitureÂ
Supremo® weave furniture is lightweight, sturdy, and durable furniture manufactured from high-quality HDPE (High-Density Polyethylene) and hand-woven onto rust-proof aluminium frames to impart strength and style to the furniture.Â
Highly functional and sturdy weave outdoor furniture can last for many years; if you follow the basic cleaning process. You can leave your rattan garden furniture outdoors for the winter months and throughout spring, however, Supremo recommends covering your furniture with one of Supremo’s breathable, water-resistant outdoor covers for longevity.Â
Supremo® offers a 5-year warranty for additional peace of mind (please visit www.supremouk.com for a copy of the Supremo Ltd Warranty for further information).
How to care for your cushions?
Cushions must be kept dry as they can become watermarked if left in the rain. Any spillages should be removed with a damp cloth. Please refer to the care label for instructions. To keep your cushions looking pristine, we recommend storing them away when not in use. NEVER machine wash or tumble dry the covers. NEVER use a furniture cover to protect your cushions from the weather.
How to Clean Rattan Garden furniture?
Regular cleaning is important as it keeps away the chances of any infestation or damage to the furniture. Not cleaning it properly can harbor mold and bacteria growth, both of which can lessen the life span of the furniture and cause issues with the framework.
Here are some basic cleaning steps for your Supremo® Outdoor Weave Furniture
1. Make use of a soft brush to clean out any dust, or debris (food particles) you might find on the furniture piece. Ensure the bristles of the brush are soft and not abrasive as it would damage the furniture.
2. A pair of tweezers could work well when you want to get rid of dirt from harder-to-reach places like crevices or in between the weaves. Take care when using tweezers, to not damage or catch the weave as this may break or snap the weave.
3. Supremo® furniture can be washed with warm soapy water, and rinse thoroughly with clean water to remove any residue. NEVER use a pressure washer to clean your furniture, as this could damage the weave.
4. Once in a month, wipe your Supremo® garden furniture with a soft damp cloth or warm soapy water.Â
5. After you are done washing the furniture, leave them to dry in a well-ventilated area.
6.A suitable glass cleaner and soft cloth can be used to buff the glass.
7. We strongly advise storing your glass in doors during adverse weather conditions, mainly high winds, to prevent it scratching/shattering.
8. Do not place extremely hot or cold items directly on your glass. Always use a coaster/placemats to ensure your glass remains looking pristine.
9. Although it is not essential, to prolong the life of the furniture, store it away during the winter months. We have a range of Supremo® covers that can be used which have been specifically designed to keep the elements away and allow air to circulate through a Supremo® breathable vent system.
10. If using a furniture cover, please remember that water can pool on a cover, to avoid this we suggest using a water shed pole. If you have a set with a dining table, place a pole through the parasol hole to create a tent shape, which will ensure the water runs off. This will help prolong the life span of your cover & furniture. We also advise removing your cover during adverse weather conditions, especially during high winds, to avoid damaging your cover.
